Robert Stroud

Robert Stroud holds the positions of Vice President and is the IT Service Management and Governance Evangelist at CA, Inc, is an International vice president of ISACA and the IT Governance Institute (ITGI), Board Member of the itSMF USA and the chair of ITGI's COBIT Steering Committee.
As CA's global evangelist for service management and governance, he is dedicated to the development and communication of industry best practices and acts as a strong advocate for the customer - working closely with users, industry organizations, government agencies, and IT luminaries to identify and communicate IT best practices, as well as to help ensure that the CA's solutions adhere to industry best practices.

A 26-year IT veteran, Robert has significant practical industry experience and is a recognized industry speaker and leader. In addition to his involvement at ISACA, and ITGI, Stroud serves on the USA itSMF Board of Directors. He has contributed to several major titles on ITIL and COBIT and was a member of the ITIL refresh process in the roles of mentor, reviewer and on the Advisory Group.

Robert spent over 15 years in the Banking industry successfully managing multiple initiatives in both the IT and retail banking sectors related to ITSM and process governance. He is also a mentor to many organizations, advising them on their implementations to ensure they drive maximum business value throughout the process.

Robert joined CA from the Australian Computer Security Company, Cybec where he held several management positions and was responsible for the company's successful global expansion, culminating in its successful entry into the North American market.

Updated as of September 25, 2007.